Music Monarchs

Satisfaction Survey

Event Date: Saturday, May 8, 2010
Event Type: Wedding
Event Location: Renaissance Austin Hotel
Event Staff: Adrian
Quality of Customer Service via Telephone: N/A
Quality of Customer Service via Internet: Good
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Good
System Appearance: Good
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Good
Lighting Effects: Good
Equipment Appearance: Good
Overall Customer Service: Good
Planning Assistance: Good
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
Is there anything specific that can be improved upon? The response time via email prior to the event was a bit slow.
Additional comments or suggestions? Adrian did a great job with our wedding reception. He ensured that things were on time and played the music selection that we asked for.
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? No

Submitted on Monday, August 23, 2010