Music Monarchs

Satisfaction Survey


Event Date: Saturday, April 14, 2018
Event Type: Wedding
Event Location: Creekside
Event Staff: Dan Sherrill, Paul Sherrill & team
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Lighting Effects: Good
Equipment Appearance: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon?
Additional comments or suggestions? My only suggestion would be that the DJ attend the wedding rehearsal (or at least part of it) to walk through ceremony/specific elements. When we booked Music Monarchs, we assumed the price included this. Looking back, we believe it would have been helpful. That said, Paul did a great job!
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Carly Highum
Email: carly.highum <at> gmail.com
Phone: 512-596-9425

Submitted on Monday, April 16, 2018