Music Monarchs

Satisfaction Survey


Event Date: Saturday, September 29, 2012
Event Type: Wedding
Event Location: Duchman Family Winery
Event Staff: N/A
   
Quality of Customer Service via Telephone: Good
Quality of Customer Service via Internet: Good
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Lighting Effects: Excellent
Equipment Appearance: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? You were amazing. The only thing I could think to improve upon would be touch back time with phone calls and/or texts
Additional comments or suggestions? You were phenomenal! Everyone really loved you. My husband and I were blown away when you dedicated a song and SANG it so wonderfully! I could use some cards to pass out to friends getting married soon
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Summer Mitchell
Email: summerlmitchell <at> gmail.co
Phone: 512-574-5373

Submitted on Tuesday, October 9, 2012